GDPR Compliance Information

S4 Swim School does not share your personal data with any other company. We do allow access to S4 Swim Franchising Company as required, as they undertake internal audits on all their franchise companies.

What Data Do We Keep?

The data we hold on you as an individual is as follows:

Where Do We Keep It?

All digital data is kept within secure encrypted websites and password protected databases

Only Company Directors, Selected Administration Staff and our Website Developers have access to this data. (And S4 Franchise Company, as previously stated)

Data that is no longer needed is removed from all systems.

How Do We Use It?

We will use your phone number to contact you about cancelled sessions, pool information, and for the promotion of any future courses

We will use your emergency contact number only if you are involved in an emergency and we need to alert someone for you.

We use the swimmer's information for class registers, information on current swimming levels (awards achieved), attendance, medical details if applicable.

The new GDPR insists that we have your implicit consent to keep this information on you (or Parent/Carer's consent for children under 16), for the purpose we have stated and in the manner which it is held. You are advised that every individual has a right to complain to the ICO if they think there is a problem with the way we are handling their data.

If you wish to see what data we hold on you, we are obliged to provide this free of charge, within one month as long as the request is not manifestly unfounded or excessive. If we refuse your request we will tell you why, and you have the right to complain to the supervisory authority (the ICO) and to a judicial remedy

In the event that you do not wish to consent to us holding your data then we will securely dispose of it immediately (excepting any accident forms, which must be kept for 3 years, or in the case of a child, until they are 25)

We are required to repost to the ICO any data breach where it is likely to result in a risk to the rights and freedoms of individuals (for example, it could result in discrimination, damage to reputation, financial loss, loss of confidentiality or any other significant economic or social disadvantage) not later than 72 hours after we have become aware of the breach. We would also have to directly notify the individuals concerned.

Cookie Policy

Cookies are information packets sent by web servers to web browsers, and stored by the web browsers

The information is then sent back to the server each time the browser requests a page from the server. This enables a web server to identify and track web browsers

There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date. S4 Swim (Franchising) Ltd. uses Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information

Read Google's Privacy Policy

S4 Swim (Franchising) Ltd. integrates Facebook 'Like' and 'Recommend' features on its website to allow Facebook users to recommend its services to others. Facebook will not place cookies when you visit our website.

Read Facebook's Cookie Statement

Refusing Cookies

Most browsers allow you to refuse to accept cookies. You can do this by updating the privacy options in the 'Settings' section of the 'Tools' option in your browser.

Blocking cookies will have a negative impact upon the usability of some websites.

Changes to Our Privacy Policy

We will post any changes to our privacy policy to our website.